About us

​Lantern Insurance, providing premium cover through NZI

We're about providing New Zealanders with premium insurance solutions offered by NZI insurance at a competitive price with great customer service.

Give us ​a call on 0800 800 800 to speak with one of our friendly staff, to ask about how we can help you​ today.

As New Zealand's direct-to-customer provider of NZI insurance, we offer a range of products that have been developed to meet the changing needs of New Zealanders. This enables us to deliver quality solutions to our customers so you know your home, contents or motor vehicle are in good hands, when they're insured with us.

NZI is New Zealand’s longest-standing insurer, with robust policies that have stood the test of time.

As a corporate citizen we pride ourselves on a commitment to social, environmental​and economic sustainability, and we continue to innovate in this area with in-house initiatives that make a difference.

Standard & Poor's rating

Lantern is a business division of IAG New Zealand Limited (IAG). IAG has received a financial strength rating of AA from Standard & Poor’s (Australia) Pty Ltd, an approved rating agency.

A rating of AA means IAG has a ‘very strong’ claims-paying ability, as you can see in the scale below.

The rating scale is:

  • AAA (Extremely Strong)
  • AA (Very Strong)
  • A (Strong)
  • BBB (Good)
  • BB (Marginal)
  • B (Weak)
  • CCC (Very Weak)
  • CC (Extremely Weak)
  • SD (Selective Default)
  • D (Default)

The ratings from 'AA' to 'CCC' may be modified by the addition of a plus (+) or minus (-) sign to show relative standing within the major rating categories.

The rating scale above is in summary form. A full description of this rating scale can be obtained from www.standardandpoors.com.

Solvency Margin

In its Annual Solvency Return filed with the Reserve Bank of New Zealand, IAG New Zealand Limited had a Solvency Margin as at 30 June 2024 as follows:

Solvency Capital

$1,140m

Prescribed Capital Requirement

$722m

Solvency Margin

$418m

Solvency Ratio

158%

Insurance Council of New Zealand

IAG is a member of the Insurance Council of New Zealand (ICNZ), an industry organisation which represents fire and general insurers in New Zealand.

As an ICNZ member, IAG abides by the ICNZ fair insurance code.

Additional information, including consumer advice about insurance, is available on the Insurance Council of New Zealand website.

Rainbow Tick

At IAG, we believe in having an inclusive and supportive environment where everyone is able to be true to themselves and know that th​ey belong. We’re focused on making your world a safer place for our people, our customers and our communities.

Our participation in the Rainbow Tick programme enables us to build a diverse community and an inclusive place to work where we celebrate what makes us unique.