Information about your Home and Contents Premiums

What your premium goes towards

When you choose us, you’re getting an insurer with a proven response to natural disasters and networks that deliver quality repairs and replacements. Your premiums go towards the cost of replacing and repairing your property and belongings should something happen, and we’re committed to being there for you when you need us most. You might be surprised to learn that only part of the price you pay goes to Lantern. Some of your premium is paid to the New Zealand Government in the form of levies and tax.

Factors that may cause a change in premiums from year to year:

  • Cost to repair or replace your home or belongings.
  • Risk of natural disasters and climate change.
  • Government taxes and levies.
  • More or less claims of a specific nature.
  • Specific home features or items you choose to insure.
  • The cost of doing business.

How and why premiums are calculated each year

Insurance premiums are reviewed and calculated each year to account for any changes to the cost of providing cover. These reviews ensure you pay a fair and sustainable price for your insurance, so we can be there for you now – and into the future.

Insure your belongings for the right amount

It’s important to make sure you have the right level of cover for your contents. Our contents calculator can help you get a more accurate estimate for your sum insured. Click here to learn more.

Insure your house for the right amount

Knowing the total cost to rebuild your home is important. To help you get a more accurate sum insured, check your sum insured amount with our home building calculator. Click here to learn more.

Our insurance experts are on hand to help

If you’d like to talk about what makes up your premium – or anything else insurance-related – just give us a call on 0800 800 800, 9am to 5pm, Monday to Friday.

Experiencing financial concerns?

Our specialist Customer Care Team is here to support vulnerable customers. If you’re experiencing financial hardship, please fill in this form and one of our team will be in touch with you within five working days. We have a range of ways to help you, so you can stay insured and protected. Any questions? Please call us on 0800 800 800.